Open Media with the Design Nerds

"The question mark is our exclamation mark," I say as we stand in front of the room. "We have to keep on asking questions so that the challenges we generate provide us with insight to better understand the realities we are facing. Education through a variety of sources and venues allows us to become informed so that the decisions we make sustain us within the society we live."

A Design Nerds Jam starts with an introduction by a speaker or two who provide the framework of the event. The guest host on Saturday, 25th of January was Reilly Yeo, Managing Director of OpenMedia.ca.  

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Browsing through the questions posted on the walls, my feeling is that they come with a predetermined agenda.

SHOULD INTERNET AND CELL PHONE PROVIDERS BE ABLE TO MAKE IT MORE EXPENSIVE TO ACCESS CONTENT SERVICES THAT COMPETE WITH THEIR OWN?

This is a strange question. If anyone in the room has a business to run, wouldn't they want to be able to charge for their services or products so that they make profit that supports their livelihood and that of any of their employees?

ARE THERE CERTAIN SERVICES THAT ARE BLOCKED, OR CERTAIN SHOWS YOU CAN’T WATCH BECAUSE YOU ARE NOT SUBSCRIBED TO A SPECIFIC TV BUNDLE?

When you subscribe to a certain service, you're offered certain programming. It's up to me to negotiate the terms of our engagement with the company we are buying our services from. I have disconnected cable years ago and haven't felt like I've missed anything.

MUCH OF CANADA’S MEDIA CONTENT, NOTABLY LIVE SPORTS, IS CONTROLLED BY THE BIG TELECOMMUNICATIONS COMPANIES. SHOULD THIS CONTENT BE MADE  AVAILABLE AT A COST-BASED RATE TO ALL TV AND ONLINE SERVICE PROVIDERS AND THEIR CUSTOMERS?

I see "NOTABLY LIVE SPORTS" and think: "OK, we want better access to media content for what purpose?!" Isn't live sports a venue where the masses escape from meaningful participation in social issues? Well, I find the way this question is framed somewhat ironic.

SHOULD TELECOM COMPANIES HAVE THE ABILITY TO DETERMINE OR RESTRICT ACCESS TO PUBLIC MEDIA OUTLETS AND OTHER COMPETING SERVICES?MOST CANADIAN TELEVISION COMES FROM CNADA’S BIG TELECOMMUNICATIONS COMPANIES (I.E. BELL, ROGERS, SHAW AND QUEBECOR). THE MAIN EXCEPTIONS ARE PUBLIC MEDIA OUTLETS LIKE THE CBC AND THE ABORIGINAL PEOPLES TELEVISION NETWORK. 

When TV services in Israel expanded into more than one channel, it was already evident that the American population was growing to be hooked on the crappy content they were provided with. I've always had a naive belief that people eventually grow out of distorted strangleholds of media companies. Education is key to better understanding, awareness and choice.

WHAT DIGITAL CONTENT SERVICES DO YOU SUBSCRIBE TO? I.E. CABLE TV, NETFLIX, SATELITE TV, THE ITUNES STORE, OR OTHERS

When the internet became easily available there was much talk about the revolution in content consumption. The interactive nature of this tool ignited the imagination of many thinkers. The reality we all live in is that not a lot of action is taken within the vast fields of opportunity. The general public is a random collection of individuals who are usually taking the path of least resistance.

IS HAVING PUBLIC MEDIA AND CULTURAL PROGRAMMING READILY AVAILABLE IMPORTANT TO YOU?

When I first unsubscribed from the cables, I wasn't sure it was the right move. As a designer, shouldn't I stay in touch with what's happening? It turned out to be a great move: not only was it right but it turned out to be a blessing: I've gained more time for things I'd been neglecting; my exposure to inspiring content has improved and there wasn't any noticeable change in my feeling of being connected.

It was only a few days after the event that the real challenge became clear to me: "what are the questions that I would have asked?" 

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I came to this Jam to "explore how matters of digital access, choice and affordability affect our daily lives, and propose solutions that put people first." After the introduction session we are all presented with a variety of topics to choose from, brainstorm ideas and come back to introduce our conclusion in a two minutes presentation. As the five of us in the Wild Card group exchange thoughts around the table I'm happy with my choice. A heated discussion over a variety of topics starts almost without delay. 

Tom, the funeral services guy introduces himself just before me. He gives a very interesting account of the strangle hold the Big companies in his field have over small businesses. I find it fascinating to realize how every issue we raise ignites streams of consciousness that can take us all over the place: the enthusiasm of a speaker can be inspiration to some as much as intimidation to others; the information shared will always need to be verified; every word is a trigger to countless associations to other thoughts and ideas.

Jared, the product designer is joining me in doodling as he speaks. His drawings are much nicer than mine. I hope to see the images soon on the design nerds' pages as I haven't taken any photos apart from the notes on the walls. We kind of jot down reactions to things that are mentioned around our table or thoughts that come up in reaction to one another. 

Tara, the Communications PhD student also writes words and circles them with red lines. Julien, our facilitator realizes that our intellectual meandering is threatening the coherence of our presentation. What is our story? For me, this is it.

"The question mark is our exclamation mark," I say. "We have to keep on asking questions so that the challenges we generate provide us with insight to better understand the realities we are facing. Education through a variety of sources and venues allows us to become informed so that the decisions we make sustain us within the society we live."

I really enjoy the practice of coming up with a coherent message after only a brief exchange of ideas. Just before moving on to the main hall to deliver our summary, I've noticed in my peers' papers words and phrases pretty similar to mine. "The scale in which we operate determines the outreach of our actions. But when we consider the concept of accountability my question to myself is where am I accountable? Our demands from big corporations start in each of us as individual members of society. As soon as my own goal is beyond the scope of my resources, my reliance on others tilts the priorities of my decisions."

This is why my first doodle was the question "WHAT IS OUR STORY?"

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I'm always impressed by the undertakings the Design Nerds engage in. My effort of participating keeps me trying to join. Being a design nerd myself, traps me in the reality of looking at everything from more than one direction and distance. So the questions naturally arise. When you start asking questions, the process of education is natural. My interaction with others requires accountability which will always tie me to the scale at which I can operate. The question mark is definitely my exclamation mark; and the other way around.